To schedule a "Genius Bar Reservation," go to Apple.com and follow the steps below.- Scroll to bottom of screen, second column - Apple Store - click on the second link, "Genius Bar."
- Click the link, "Get help now." Click the picture of the type of device you want to schedule the appointment for, i.e. "iPhone" or "Mac" "iPad", etc.
- Select the issue you're having with your Apple device, for example, "battery, apple id, iTunes, Internet, etc."
- Next screen select "topic not listed" and on the next screen briefly describe the problem, or you can type "topic not listed" again. The next screen is, "How would you like to get help?" Below the 4 boxes you will see "Other options", click "Make a Genius Bar Reservation."
- On the "Visit the Genius Bar" screen, select your "Current location" (city) and in the box below "select a carrier" then click "Go". This brings up a map and the Apple Retail Stores nearest you. Click on the store you want and select again, "choose store."
- This prompts you to sign in with your Apple ID email and Apple ID password. Once you sign in you will see, "Make a Genius Bar reservation" and "When do you want to come in?" You will see a calendar below with available dates and time for the particular store you selected.
 |
Schedule Genius Bar Reservation
